Frequently asked questions
Answers to the questions owners ask most often.
How much does your service cost?
We present our terms (commission and any set-up fees) in your free estimate, before any commitment. Everything is written in the contract.
Is the listing in my name?
Yes. Your listing and your reviews remain yours. You give us access so that we can manage it with you.
Who receives the guests’ payments?
Income from stays goes to you. Our fee is set out in the contract and explained to you before signing.
Can I use my property myself?
Yes. You block your dates in advance in the calendar, and we organise guests’ stays around your periods.
What happens in the event of damage?
We check the condition of the property after every stay and handle the claim with the relevant platform. Insurance arrangements are explained to you before signing.
Is short-term rental allowed?
The rules vary by canton and municipality (registration of rentals, tourist tax, number of nights). We guide you through the procedures (see our practical information), and you remain responsible for your own declaration.
What types of property do you manage?
Apartments, houses and chalets, as second homes or under-used properties, in the Riviera, the Chablais and the Entremont. A few examples are shown on the page Our properties.
Can I end the collaboration?
Yes. The terms for ending the contract (notice period, bookings already confirmed) are clear and are presented to you before signing.
